Scheduling Coordination
Dedicated offshore schedulers coordinate caregiver shifts, monitor attendance, fill open visits, handle call-offs, and maintain records in systems like WellSky, AxisCare, AlayaCare, and MatrixCare.
SmartScale360 provides dedicated offshore care staff support for home care and healthcare agencies that need reliable scheduling, recruiting, onboarding, and back-office coverage. Our college-educated, English-speaking remote staff help reduce labor costs, keep caregiver pipelines moving, and free your local team to focus on clients, families, compliance, and growth.

Dedicated offshore care staff to support scheduling, recruiting, onboarding, compliance, and daily agency operations.
Dedicated offshore schedulers coordinate caregiver shifts, monitor attendance, fill open visits, handle call-offs, and maintain records in systems like WellSky, AxisCare, AlayaCare, and MatrixCare.
Recruiting specialists source, screen, interview, and manage candidate pipelines for CNAs, HHAs, PCAs, and companion caregivers using platforms like Indeed, Apploi, Vivian, and WorkBright.
HR assistants coordinate background checks, credential verification, I-9 collection, orientation scheduling, compliance renewals, and onboarding workflows for high-turnover caregiver teams.
Care agencies need dependable back-office support to keep shifts filled, caregivers engaged, and onboarding moving. SmartScale360 provides dedicated offshore care staff who work inside your systems, follow your processes, and support your team at a lower, predictable monthly cost. From scheduling to recruiting and compliance tracking, we help reduce administrative pressure without adding traditional overhead.

Home care and healthcare teams trust SmartScale360 to reduce workload, cost, and staffing pressure.
SmartScale360 gives care agencies a practical way to scale support without adding unnecessary overhead.
Built on 20+ years of outsourcing and business experience across complex industries.
College-educated, English-speaking staff are screened for communication, skills, and role fit.
Reduce in-house labor expenses, benefits, office space, and equipment costs significantly.
No contract, no setup fee, and scalable staffing as agency demand changes.
Experienced offshore staffing support for growing care agencies.
SmartScale360 was created to democratize access to offshore talent that large corporations have used for years. Built on 20+ years of outsourcing and business experience, the company helps entrepreneurs, home care agencies, healthcare organizations, franchises, and small to medium-sized businesses reduce labor costs without sacrificing quality. Our team focuses on matching agencies with college-educated, English-speaking remote staff from the Philippines who can support real operational needs, from caregiver scheduling to recruiting and onboarding. We understand that labor costs can be one of an agency’s largest expenses, and our vision is to make flexible, reliable staffing accessible without long contracts, setup fees, or unnecessary overhead.
Care staff support the daily operations that keep home care and healthcare agencies running smoothly. Depending on the role, they may coordinate caregiver schedules, monitor attendance, recruit CNAs, HHAs, PCAs, process onboarding paperwork, update scheduling platforms, and communicate with caregivers, clients, families, and internal teams. SmartScale360 focuses on remote administrative care staff, not front-line clinical caregivers.
Get practical answers about offshore care staffing for your agency.
Built on two decades of outsourcing expertise.
Screened talent with strong English communication skills.
Flexible staffing with no setup fees required.
Tell us about your agency’s staffing gaps, software stack, coverage needs, and growth goals. We’ll help scope the right offshore care staff role and explain next steps clearly.
For immediate assistance, feel free to give us a direct call at 802-345-9548. You can also send us a quick email at zach@smartscale360.com.
For immediate assistance, feel free to give us a direct call at 802-345-9548. You can also send us a quick email at zach@smartscale360.com.